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End User Comnputer -L3

Course Description here:
A qualifying learner will be able to: Apply the knowledge, techniques and skills of End User computing applications in the workplace.

Technical Support -L4

Course Description here:
provide technical assistance and answers to users questions, assisting users by troubleshooting problems with computer hardware or software.

System Support L5

Course Description here:
The purpose of this qualification is to develop learners with the requisite competencies against the skills profile for the Systems Support career path

System Development -L4 &L5

Course Description here:
Systems development is the process of defining, designing, testing, and implementing a new software application or program. It could include the internal development of customized systems, the creation of database systems, or the acquisition of third party developed software.

Telecommunications -L4

Course Description here:
Telecommunications covers awide range of specialization areas. These areas are, Management and surveillance of Information and Communication Technology Networks,Transmission Control Protocol / Internet Protocol Networks Operations, Installation and Maintenance of Customer Premises Equipment, Operation of Telecommunications Transport Systems, Maintenance of Telecommunication Cables, Installation of Telecommunication Cables, Operation ofTelecommunication Lines and Installation of Network Elements.