FET CERTIFICATE
Technical Support - L4
Gain the essential skills to keep modern businesses running with our Technical Support course. Learn to troubleshoot systems, resolve IT issues, and support users with confidence across hardware, software, and networks. Build the practical expertise that employers rely on and start your journey toward a high-demand career in tech support today.
- Duration: One (1) Year
- SAQA ID: 74964
- NQF Level: 5
Programme Description
The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support, covering basic knowledge needed for further study in the field of Systems Support at Higher Education Levels.
Admission requirements
Grade 12, an NC(V) level 4 or an equivalent qualification
Mode of Study
Full-time and Distance Learning
Certification Type
National Certificate
Course Information
| Course Modules | Course Modules |
|---|---|
| Introduction to computer technology | Demonstrate knowledge of principles of electronic logic for computing |
| Networking Architecture | Describe Computer Cabling |
| Computer upgrading for hardware and software | Demonstrate an Understanding of Hardware Components for Personal Computers or Hand-held Computers |
| Troubleshooting | Assemble a Personal Computer or Hand-held Computer and peripherals from modules |
| Management of networks | Repair Peripherals for a Personal Computer or Hand-held Computer to Module |
| Business Communication | Repair a Personal Computer or Hand-held Computer to module |
| Mathematics | Install a Personal Computer or Hand-held Computer and Peripherals |